TeamCentric Technologies Inc. - IBM Lotus Domino 8.5 Systems Administration Bootcamp (D8L89)

IBM Lotus Domino 8.5 Systems Administration Bootcamp (D8L89)
Lotus Domino Release 8.5

Dates Offered:

11/9/09 - 11/13/09
1/11/10 - 1/15/10
3/22/10 - 3/26/10

Audience:	The target audience for this course is system administrators new to Lotus Domino who need to acquire a foundational knowledge and working experience with the Lotus Domino 8.5 administration tools and who are responsible for: • Installing and setting up of the initial, basic Lotus Domino and Lotus Notes 8.5 infrastructure. • Setting up Domino Mail servers in the corporate intranet and extranet (i.e. Internet) environment. • Monitoring and maintaining an existing Lotus Domino 8.5 infrastructure. • Managing Notes and non-Notes users in a Domino domain.

Description:	In this class, students will.... # Be introduced to basic concepts that provide the foundation for Lotus Domino and Lotus Notes # Be introduced to basic concepts that provide the foundation for Lotus Domino and Lotus Notes. # Practice performing basic administration tasks using the Lotus Domino Administrator client # Install and configure a basic infrastructure with a single domain using an existing deployment plan # Set up replication and mail routing in the single-domain environment. # Perform standard server maintenance and troubleshooting tasks. # Register and maintain Notes and non-Notes users. Note: This course covers the entire core Lotus Domino 8.5 system administration curriculum which is normally taught in 6 days. While the course duration is condensed to 5 days, the course content is not condensed; therefore, this bootcamp offering covers the material at an accelerated pace, and could require participants to attend extended classroom hours.

Prerequisites:	The prerequisites for this course include previous experience as a network administrator or mail system administrator, and experience using the Lotus Notes 8.5 Client.

Duration:	5 days

Objectives:	To provide students a full and comprehensive knowledge that covers all the main capabilities and components of Domino 8.5 administration.

Topics Covered:	The course covers the following topics: Examining the IBM Lotus Domino 8.5 Architecture •• IBM Lotus Domino Architecture •• Client and Server Architectural Components •• Server Documents •• Lotus Domino Server Types •• Default Location Documents •• Client Types •• Overview of Lotus Notes 8.5 Features Investigating IBM Lotus Domino Applications •• The Object Store •• Components of Lotus Domino Applications •• Database Types and Applications •• Composite Applications•• Required Server Applications •• The Lotus Domino Directory •• Lotus Domino Domains •• Single vs. Multiple Domains Exploring IBM Lotus Domino Server Functionality •• Categories of Lotus Domino Services •• Core Lotus Domino Services •• Server Tasks •• Lotus Domino Advanced Services Starting IBM Lotus Domino Administrator •• Lotus Domino Administration •• Lotus Domino Administration Tools •• The Lotus Domino Administrator Interface Using Online Help •• Online Help Resources Navigating in IBM Lotus Domino Administrator •• Lotus Domino Administrator Tabs •• The Person Document •• Groups •• Tasks on the People & Groups Tab •• Tasks on the Files Tab •• Tasks on the Server Tab •• Tasks on the Messaging Tab •• Lotus Domino Replication •• Tasks on the Replication Tab •• Tasks on the Configuration Tab Setting Administration Preferences Introducing Policies •• Policies •• Policy Documents •• Settings Documents Identifying IBM Lotus Domino Security Components •• IBM Lotus Domino Terminology •• Organizations •• Organizational Units •• Organization Certifiers Designing a Hierarchical Naming Scheme •• Hierarchical Naming •• Components of a Hierarchical Name •• Hierarchical Naming Example •• Organizational Unit Naming Recommendations •• Separate Server OUs •• Server Naming Recommendations •• Server Host Names and Common Names •• User Naming Recommendations •• Planning a Hierarchical Naming Scheme •• How to Design a Hierarchical Naming Scheme Authenticating with IBM Lotus Domino Servers •• Security Controls •• Certificates and ID Files •• Types of Certificates •• ID Files •• Components of an ID File •• Common Certificates •• How Certificates are used in Authentication •• The ID Vault Feature •• How to Create an ID Vault Controlling Access to Resources •• Introduction to Lotus Domino Access Controls •• Access Control Lists•• Roles •• How IBM Lotus Domino Controls Access •• Stages of Access Control •• Security Using Groups •• Group Types •• Best Practices for Creating Groups Determining Database Access Levels •• Access Control List Levels Determining Workstation Security Levels •• Execution Access •• The Execution Control List Introducing IBM Lotus Domino Messaging •• Lotus Notes Named Networks •• Mail Routing and Lotus Notes Named Networks •• Mail Routing Protocols •• Mail Routing Components •• Mail Settings that Affect Routing •• The Mail Routing Process •• Router Optimizations in Lotus Domino 8.5 Designing a Mail Routing Topology •• Mail Routing Topologies •• Topology Types •• Hub and Spoke Topology Considerations •• How to Design a Mail Routing Topology Introducing IBM Lotus Domino Replication •• What is Domino Replication? •• Components of the Replication Process •• The Server-to-Server Replication Process •• Replication Tools •• The Workstation to Server Replication Process •• Database Replicas •• The Database Replication Process •• Streaming Replication •• The Field Level Replication Process •• Factors that Affect Replication Designing a Replication Strategy •• Types of Replication Topologies •• Server Replication Types •• Replication vs. Routing Topologies •• Considerations for Choosing a Replication Type •• How to Design a Replication Strategy Selecting Additional IBM Lotus Domino Services •• Lotus Domino Standard Services •• Lotus Domino Internet Security Mechanisms Implementing IBM Lotus Domino Scalability Features •• Scalability Options •• Lotus Domino Clusters •• Benefits of Clustering •• Lotus Domino Partitions •• Benefits of Partitions Integrating Other IBM Products •• IBM Lotus Sametime •• IBM Lotus Connections •• IBM Lotus Quickr Analyzing a Deployment Plan •• Planning Considerations •• Planning Guidelines •• The Worldwide Corporation Deployment Plan •• Supported Platforms and System Requirements Installing the IBM Lotus Domino Server Software •• Lotus Domino Server Installation Types Installing the IBM Lotus Domino Administrator Client Software •• The Lotus Notes 8.5 Client Standard and Basic Configurations •• What is Eclipse? •• Client Installation Types •• What is Lotus Expeditor? •• Expeditor Component Packaging •• Eclipse Update Sites •• Automated Installation Options for Eclipse Components •• Multiple Users Sharing One Workstation Launching and Configuring the First Server •• The Server Setup Process •• The Domino Directory •• Replicas of the Domino Directory •• Comparing Domains and Organizations •• Purposes of Organizational Units •• Alternatives to Organizational Units •• Descendants of the Organization Certifier •• Organization Security •• Organization Certifier ID Security •• Authentication Between Organizations •• Country Codes •• Server Audience Types •• The Lotus Domino Server Log •• Administrators Group Security Options Configuring the First Workstation •• The Client Configuration Program Assigning Roles to Administrators and Servers •• Access in the Domino Directory •• The Special Privilege of the LocalDomainAdmins Group •• Privileges the LocalDomainAdmins Group Lacks Registering Servers •• The Server Registration Process •• Domino Directory Access for Registering Servers •• Need for Selecting a Registration Server •• Server ID File Storage Options Configuring and Starting Additional IBM Lotus Domino Servers •• The Standard Directory Structure •• The Central Directory Structure •• Replicating a Subset of Documents in the Domino Directory •• Server Setup Profiles •• Clearing the Server ID Password Creating an Organizational Unit Certifier •• The Certifier Registration Process •• The Certification Log •• Administrator Access to Register OU Certifiers •• Need for Selecting a Registration Server Registering New Administrators •• User Registration Options •• Administrator Access to Register Users •• The License Tracking Database •• Internet Password Options •• Internet Password Locking •• ID File Distribution Options Registering Users from a File •• User Registration Text Files •• How to Register Users from a Text File Replicating Server Document Changes •• Domino Directory Document SynchronizationSetting Up an Administrator Workstation •• Workstation Setup for Additional Workstations Verifying the IBM Lotus Domino Installation •• The Lotus Domino Administrator Creating Replicas on Multiple Servers •• The Administration Process •• Components of the Administration Process •• Database Tools in Domino Administrator •• Timing and Execution of Administration Process Requests Creating Groups •• Groups •• Nested Groups •• The Deny List Only Group Type •• Group Precedence in Database Access •• Auto-populated Groups Creating an Organizational Policy •• Policies •• Policy Documents •• Policy Types •• Settings Document Types •• Policy Precedence Rules •• Static and Dynamic Settings •• Policy Management Tools •• Policy Management Development Tools •• Use of an Organizational Policy Creating and Assigning an Explicit Policy •• Policy Assignment Methods •• Policy Assignment During Registration •• Dynamic Policy Assignments •• The Effect of Multiple Policies Customizing the IBM Lotus Domino Administrator Work Environment •• Administration Preferences •• Lotus Domino Server Console Administration Tasks •• Message Color-Coding on the Server Console Setting Access to Create Databases on the Server •• Server Access Control Mechanisms •• Restrictions for Authorizing Server Access •• User Access to the Server •• When to Restart the Server Setting Administration Levels •• Administration Levels •• Administration Level Details •• The Full Access Administrator Level •• Full Access Administrator Best Practices •• The Domino Web Administrator •• Administration Levels and the Lotus Domino Web Administrator Application Setting Logging Levels •• The Domino Server Log •• The Notes.ini File •• Logging Levels Creating Server Groups for Replication •• Server Databases to Replicate •• Server Groups and Replication Creating a Connection Document •• Replication Controls •• Replication Types •• Methods for Forcing Replication •• Pull Push Replication •• Multiple Replication Hubs •• Critical Application Scheduling •• Replication Schedule Criteria Configuring Notes Named Networks •• Checklist for Configuring Basic Intranet Mail Routing •• Mail Routing Components •• Mail Routing Behavior Within and Between NNNs Implementing a Hub-and-Spoke Mail Routing Topology •• The Hub-and-Spoke Mail Routing Topology •• How Mail Routes in the Hub and Spoke Topology •• Opportunistic Routing •• Connection Document Mail Routing Options •• Router Types and Connection Documents Selecting a Mail Storage Format for Incoming Mail •• Mail Storage Formats Enabling the SMTP Listener Task •• Checklist for Configuring Mail Routing to the Internet •• SMTP •• SMTP Implementation Scenarios •• SMTP Best Practices •• Internet Mail Routing •• The SMTP Listener and Router Tasks •• Methods for Enabling SMTP Configuring Basic SMTP Settings •• SMTP Settings Restricting Internet Mail Delivery •• SMTP Inbound Controls •• SMTP Outbound Controls •• Message Relay Prevention Enabling Whitelist and Blacklist Filters •• What Are DNS Whitelist Filters? •• The DNS Whitelist Filter Query Process •• Enabling DNS Whitelist Filters •• What Happens When a Host is Found in the DNS Whitelist? •• DNS Whitelist Filter Statistics •• What are DNS Blacklist Filters? •• Enabling DNS Blacklist Filters •• What Happens When a Host is Found in the DNS Blacklist? •• What are Private Whitelist Filters? •• Enabling Private Whitelist Filters •• What Happens When a Host is Found in the Private Whitelist? •• What are Private Blacklist Filters? •• Enabling Private Blacklist Filters •• What Happens When a Host is Found in the Private Blacklist? •• Order of Whitelist and Blacklist Precedence •• How to Enable Whitelist and Blacklist Filters Configuring Extended SMTP (E/SMTP) Options •• E/SMTP Settings Configuring Internet Addressing •• When to Set Internet Addresses •• Internet Address Lookup Options Testing SMTP •• An Implementation of SMTP Routing Configuring Router Restrictions •• Mail Restrictions and Controls Implementing Message Disclaimers •• Message Disclaimers •• The Message Disclaimer Implementation Process •• Options for Attaching Disclaimers •• Enabling Server Message Disclaimers •• Creating Message Disclaimer Policy Settings •• Using Message Disclaimers in S/MIME Messages Implementing Mail Delivery Controls Implementing Mail Transfer Controls Configuring Multiple Server Mailboxes •• Benefits of Multiple Mailboxes Creating and Activating a Server Mail Rule •• Mail Rules •• How Mail Rules Work •• Mail Rule Actions •• Activating a Server Mail Rule Enabling Mail Journaling •• Mail Journaling •• Journaling and Mail Rules Interactions •• Journaling and Mail Routing •• Journaling and Server Configuration Implementing Blacklist Tag and Whitelist Tag Mail Rule Conditions •• Tag Mail Rule Conditions •• Field Names Associated with Tags •• Options for Creating Rules with Blacklist or Whitelist Tags Establishing Mail Quotas •• Quotas •• Quota Implementation Options •• Quota Restrictions Controlling Inbox Size with Inbox Maintenance •• Inbox Maintenance •• Using the Inbox Maintenance Feature to Control Inbox Size Archiving Mail •• Archiving •• Benefits of Archiving and Policies •• Archive Policy Documents •• The Archive Policy Settings Document •• Archive Criteria Settings Document Verifying Routing and Checking Mail Delivery •• Checklist for Verifying Mail Routing •• Checklist for Monitoring Mail •• Types of Misdelivered Mail •• Checking Mail Delivery Enabling Mail Statistics •• Mail Statistics Enabling Message Tracking •• Message Tracking Configuring Message Recall •• What is Message Recall? •• Message Recall Options •• Configuring the Message Recall Feature Sending a Mail Trace •• Common Causes for Mail Routing and Delivery Problems •• Troubleshooting Stages •• The Mail Trace Tool Restarting the Router •• When to Restart the Router Forcing Mail Routing •• When to Force Mail Routing Resolving Undelivered and Dead Mail •• The Delivery Failure Process Adding Users •• The Worldwide Corporation Business Scenario •• The Worldwide Corporation Configuration •• Components of a Lotus Notes ID •• Using Policy Settings for Managing Users •• Options for Adding Users Changing a User Name •• Administration Tasks •• The Administration Process •• Components of a User Name •• Reasons to Change User Names •• Name Change Requirements •• Advantages of the Administration Process •• User Name Change Options •• What Happens When a User Ignores the Request? •• User-Initiated Name Change Request Process Moving User Mail Files •• Reasons to Move Users •• The Role of the Administration Process •• Updating the User’’s Location Document Extending an IBM Lotus Notes ID Expiration Date •• Certificate Expiration and Recertification •• Ways to View Certification Expiration Dates •• Access Requirements for Recertifying a User Using the ID Vault to Secure User IDs •• The Importance of Protecting ID Files •• What is the Lotus Notes ID Vault? •• Benefits of Using the ID Vault •• Securing ID Files Deleting Users •• When to Delete Users •• Retaining Mail File Information •• Securing the Lotus Domino Environment from Deleted Users Changing a User's Location Within the Organizational Hierarchy •• Reasons to Change a User Location •• Certifier Change Requirements •• How to Change a User’’s Location Within the Organizational Hierarchy Creating Groups •• Groups •• Default Groups •• Group Types •• Auto-Populated Groups •• Nested Groups •• Group Management Tasks •• Need for New Groups •• Group Naming Considerations •• Deny List Only Groups Renaming Groups •• Need for Group Renaming •• The Role of the Administration Process•• Access Required to Change a Group Name Deleting Groups •• Using the Administration Process to Delete Groups •• Group Deletion Requirements Changing Group Membership •• Needs for Changing Group Membership •• View Group Membership Setting Up Non-IBM Lotus Notes Users •• Non-Lotus Notes Client Users •• Registered and Unregistered Users •• Methods for Registering Users •• Anonymous Access and Non-Registered Users •• Mail File URLs •• Distributing Non-Lotus Notes User Logon Information Upgrading IBM Lotus Notes Clients •• Lotus Notes Smart Upgrade •• Setting Up Lotus Notes Smart Upgrade •• The Smart Upgrade Kits Application •• Smart Upgrade Tracking •• The Smart Upgrade Tracking Reports Application •• The Smart Upgrade Tracking Process Managing Roaming Users •• Types of Roaming •• The Roaming Process •• Advantages of Roaming •• Roaming Considerations •• Roaming User Settings •• The Role of the Administration Process Composite Application Deployment Fundamentals •• Composite Applications •• Components, Component Views, and Portlets •• Wiring •• Simple Object Access Protocol •• Web Services •• The Composite Application Development and Deployment Process •• Component Types and File Formats for Composite Applications •• Client Types for Accessing Composite Applications •• Tools to Develop Composite Applications •• Tools to Assemble Composite Applications •• Deployment Tasks •• Composite Application Deployment Platforms Accessing Composite Applications on IBM WebSphere Portal •• Benefits of Portal-Based Composite Applications •• The Lotus Notes Server Client Installer (SCI) •• The Home Portal Account Introduction to Composite Application Provisioning •• Eclipse Update Sites •• Provisioning •• Features vs. Plug-ins •• Eclipse Update Site Implementation Requirements Configuring Clients for User-Initiated Updates •• The Update Manager •• Policy Settings for User-Initiated Updates The Server Console Window •• The Server Console Window •• Server Console Window Best Practices Defining Backup Processes •• Backup Scenarios •• Backup Methods •• ID Vaults and Backups •• Backup Utilities •• Backup Best Practices •• The Process for Maintaining Current Data •• Media Reuse Guidelines Using Transaction Logging •• Transactions •• Transaction Logging •• Transaction Logging Benefits •• Database Instance IDs •• DBIID Reassignments •• Transaction Logging Styles •• Transaction Logging Performance Considerations •• Transaction Logging Schedule Best Practices •• Disabling Transaction Logging for an Application Managing Disk Space •• What is Domino Attachment and Object Service? •• Benefits of Using DAOS •• What is the Domino On-Disk Structure? •• Benefits of Using ODS in Lotus Domino 8.5 •• Implementation Best Practices Enabling View Logging •• View Logging •• View Logging Considerations •• View Logging and the Database Design Logging and Analyzing Activity Data •• Activity Logging •• Activity Log Data Users •• Activity Logging Fields •• Methods for Analyzing Activity Log Data Automating Server Tasks •• Server Maintenance Tasks •• Program Documents •• Methods for Automating Tasks •• Advantages of Program Documents Evaluating Server Settings with Lotus Domino Configuration Tuner •• The Lotus Domino Configuration Tuner •• Benefits of Using DCT Finding Instances of a Server Name The Find Server Tool The Role of the Administration Process Placing a Server Out of Service •• Decommissioning •• The Decommission Server Analysis Tool •• Decommissioning is a Manual Process Updating a Server ID •• Reasons to Update a Server ID •• Extending a Server Expiration Date •• Certifier Key Rollover Authenticating with Other Organizations •• Cross-Certification •• The Cross-Certification Process •• Certifier-to-Certifier Cross Certification •• Certifier-to-Server Cross Certification •• Server-to-Server Cross-Certification •• Revoking the Cross-Certificate •• Cross-Certification Methods •• Safe Copies Providing Internal and External Server Access •• Controlling Administrator Access •• Access to Create Applications •• Best Practices for Access Control •• Requirements for External Access to a Server •• Server Access Field Settings for External Access •• Application Security Mechanisms for External Access Examining Server Monitoring Tools •• Server Tasks •• Statistics and Events •• Server Monitoring Tasks •• Server Monitoring Templates and Applications •• Information Logged in Server Monitoring Applications •• The Statistic Collector Task and the Monitoring Results Application Creating Event Generators •• Event Generators •• What Happens When an Event is Generated? •• Default Event Generators •• Event Security Levels Using Event Handlers •• Event Handlers •• Event Handler Notification Methods •• Event Handler Program Parameters •• Setup Wizards for Creating Event Handlers Automating Tasks by Using Agents •• Agents •• Options for Running Agents •• Agent Trigger Events •• The Agent Manager Task •• Notes.ini Agent Logging Syntax •• Agent Logging Options •• The Agent Log View •• Agent Manager Best Practices Viewing Statistics •• The Statistics Collection Process•• Ways to View Statistics •• The show stat Console Command Monitoring Server Statistics and Tasks •• Server Monitor •• Server Monitor Views •• Default Server Monitor Tasks and Statistics Monitoring the Server with the IBM Lotus Domino Web Administrator •• The Domino Web Administrator •• The Domino Web Administrator Application Monitoring Servers by Using the IBM Lotus Domino Console •• The Lotus Domino Console •• Lotus Domino Console Advantages •• The Lotus Domino Console Components •• Console and Controller Commands •• Issuing Commands in Lotus Domino Console Configuring IBM Lotus Domino Domain Monitoring •• Lotus Domino Domain Monitoring •• Lotus Domino Domain Monitoring Versus Other Monitoring Tools •• Lotus Domino Domain Monitoring Architecture •• Probe Types •• Lotus Domino Domain Monitoring Administration Applications •• Default Probes Controlling Reported Events by Using Event Filters •• Event Filters •• Simple and Enhanced Events Creating Collection Hierarchies •• Collection Hierarchies •• The Data Roll-Up Process Taking Corrective Action •• Corrective Actions •• Common Actions •• Modular Documents •• The Server and Add-in Task Document •• Automatic Launch of the DDM Application Migrating Existing Certifiers to the CA Process •• Certification Authorities •• The Lotus Domino CA Process •• Benefits of the CA Process •• The Registration Authority Role •• The Issued Certificate List Application •• The Certificate Revocation List •• CA Process Administrators •• Migrating Existing Certifiers to the CA Process •• Ways to Secure the ICL Application Registering Users with the CA Process •• Methods for Registering Users with the CA Process Troubleshooting with the IBM Lotus Domino Administrator Server Console •• Troubleshooting Tools with the Lotus Domino Administrator Server Console Solving Server Access Problems •• Server Access Problems•• Common Server Access Error Messages •• Server Access Troubleshooting Resources Solving Administration Process Problems •• Common Administration Process Problems •• Administration Process Troubleshooting Resources Solving Server-to-Server Connection Problems •• Causes of Server-to-Server Connection Problems •• Common Connection Error Messages •• Connection Troubleshooting Tips •• Connection Troubleshooting Resources Solving Agent Manager Problems •• Common Agent Manager Problems •• Agent Manager Troubleshooting Resources Solving DAOS Problems •• Causes of DAOS Problems •• Common DAOS Problems •• DAOS Console Commands •• DAOS Troubleshooting Resources Solving Replication Problems •• Factors that Affect Replication •• Mechanisms to Control Read Access •• The Readers Field •• The Form Read Access List •• Selective Replication •• When the Replication History is Updated •• Replication Troubleshooting Resources Resolving Replication Conflicts •• Replication Conflicts •• Save Conflicts •• Conflict Response Documents •• Checklist: Resolving Replication Conflicts •• Techniques to Minimize Conflicts Coordinating the Purge Interval and the Replication Schedule •• Deletion Stubs •• The Purge Interval •• Replication and Purge Interval Best Practices •• Checklist: Determining Replication Schedule Problems Troubleshooting Server Access in the Application Access Control List •• Server Access Issues that Affect Replication •• Server Access Best Practices •• The Effective Access Tool •• Server Access Guidelines Recovering from a Server Crash •• Crash Recovery •• Common Causes of Server Crashes •• Checklist: Recovering from a Server Crash •• System Information •• Changes to the Environment •• Panic Messages •• Crash Files •• Miscellaneous Events•• Notes.ini Troubleshooting Tips •• Configuration Files •• Server Crash Troubleshooting Resources •• Information for Lotus Support Enabling Fault Recovery and Automatic Diagnostic Collection •• Fault Recovery and Automatic Restart •• The Fault Analyzer Tool •• The Automatic Diagnostic Collection Process •• The Fault Analyzer Startup Process Resolving Workspace and Application Issues •• Important Client Files to Back Up •• Workspace Error Messages •• Methods to Refresh Views •• Methods to Free Disk Space •• Reasons to Compact an Application •• Workspace and Application Troubleshooting Resources Implementing Database Redirection •• Database Redirection •• The Move Database Tool •• The Create Database Redirect Tool Resolving Connection Problems •• Common Connection Error Messages •• The Ping Utility •• The Trace Connection Tool •• Connection Problem Troubleshooting Tips •• Connection Troubleshooting Resources Responding to Mail Delivery Problems •• Common Mail Problems •• The Mail Trace Utility •• The Message Tracking Utility

Cost:	$2,900